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Roles and Access

Serve combines a system role with a separate role on each team.

System roles

  • Member — uses personal schedule, request, team, profile, and notification features.
  • Event Manager — has member access plus event and event-template management.
  • Admin — has system-wide access and can also manage events.

Team roles

  • Team Member — belongs to a team and can be scheduled for assigned positions.
  • Team Leader — manages the team roster, positions, and schedules for that team.

A team leader's authority is scoped to the teams they lead. An administrator can manage every team. See the roles and permissions reference for the complete comparison.