Settings Reference

Open Admin → Settings to manage system-wide behavior. Save one setting at a time and confirm the success message.

General and email settings

Setting	Purpose
Timezone	Controls event generation, reminder timing, and date display.
Reply-to sender	Address used when replies to scheduling messages are expected.
Invite sender	Address used for invitations and access messages.

Use approved addresses on the configured One Hope Serve sending domain. Changing the displayed address does not by itself configure an external email provider.

Reminder settings

Setting	Available behavior
Serving reminders	Off or 24 hours before a published event.
Request follow-up	Off, 48 hours after request, or 72 hours after request.

Changing these settings affects future reminder planning. It does not guarantee delivery through a channel a user has disabled.

Retention settings

Setting	Choices
Event history retention	30, 60, or 90 days.
Audit log retention	30, 60, or 90 days.
Notification retention	7, 15, 30, or 60 days.
Invite retention	7, 15, 30, or 60 days.
Cleanup history retention	30, 60, or 90 days.
Entity deletion grace period	3, 7, 15, or 30 days.

Retention controls when eligible records are permanently removed by the system. Select the shortest period that still meets operational needs.

Deletion grace period

The entity deletion grace period is reserved for the future user and team deletion workflow. Deactivation and archiving remain the current user-facing lifecycle controls.